Corporate real estate leaders must embrace AI-driven facilities management transformation while addressing organizational readiness, data governance, and workforce adaptation to achieve operational excellence.

By Marcus Bowen

Abstract

Facilities Management (FM) is undergoing a profound transformation through Artificial Intelligence (AI) integration. This article introduces senior corporate real estate leaders to a strategic framework for implementing AI in FM operations. Drawing from industry research and real-world applications, it addresses critical challenges such as data governance, workforce readiness, and organizational alignment. The discussion highlights AI’s role in predictive maintenance, energy management, space optimization, and occupant experience enhancement. By leveraging AI effectively, organizations can achieve sustainable, cost-effective operations while ensuring a seamless transition to AI-powered facility management.

The Changing FM Landscape

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